IT Support Specialist (Linux based)

Location Stevenage, Hertfordshire, England
Discipline: System Administration/Support
Job type: Permanent
Salary: ££25000 - £26000 per annum
Contact name: Andy Price

Contact email: andy.price@digitalappointments.co.uk
Job ref: 131763HS_1630776726
Published: 22 days ago
Startdate: ASAP

Are you an experienced IT Support Specialist with Linux experience living within commuting distance of Stevenage/Hertford?

This well-established software platform based near Stevenage is actively seeking an experienced IT Support Executive with Linux experience to join their friendly team. Your role will involve acting as the first point of contact for all support issues for the companies impressive portfolio of clients and users

This really is a great opportunity to join a highly employee focussed organisation in this really varied IT Support position which comes with the opportunity to work with a truly inspirational team. The successful Software Support specialist will be fully trained in their specific Applications and will already have at least 1 year+ previous experience in IT Support with great communication skills

The successful IT Support Specialist will have:

  • Some experience with administration and support for servers (Linux based)
  • Excellent interpersonal skills
  • Excellent verbal and written English
  • Proven ability to work in a team environment

Within this varied IT Support role you will be:

  • customer support via telephone, ticket system and live chat
  • Enhancing the customer experience
  • Identify opportunities for improvement.
  • Write technical articles to the customer knowledge base
  • Gain full training on the software platform so that you can champion it for customers.

Aside from your great, IT Support experience with a ticketing system, you will

  • live within a commutable distance of Stevenage/Hertford
  • Ideally have some experience of Linux
  • be a fantastic team player
  • highly organised
  • have the desire to learn new technologies.

You will have the chance to ultimately become a core part of the business. For immediate consideration, apply with your CV or call for more details